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AI Coach is not responding or gives unexpected answers

Symptom​

The AI Coach does not respond, times out, says a limit was reached, or gives an answer that does not match the page.

Fix steps​

  1. Refresh the page and try again.
  2. Keep the prompt short and specific.
  3. Name the page section you are working on, such as Skills, Activities, or Match Analysis.
  4. If the message says a usage limit was reached, wait until the reset time shown by RoleSage.
  5. If the answer is wrong, correct the underlying profile or application data before asking again.

What the AI Coach can see​

The AI Coach is contextual, but it is not a replacement for checking saved profile data. It works best when your profile, skills, activities, and application fields are up to date.

Still stuck?​

Contact support with the page, your prompt, and the exact message shown by the AI Coach.