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AI usage limits and billing

Symptom​

An AI feature says usage is limited, blocked, or not available right now.

Why it happens​

RoleSage applies usage limits to some AI-backed actions to keep the product reliable and to prevent accidental repeated requests. Some limits apply over a rolling time window, and some features have their own tighter limits.

For employer accounts, billing and opening-related credit controls may also affect what actions are available.

What to do​

  1. Read the message on the page. It may tell you when the feature can be used again.
  2. Wait for the usage window to reset before retrying the same action.
  3. Avoid repeatedly submitting the same AI request while it is already processing.
  4. If you are a hirer and the issue relates to billing or credits, ask someone with billing permission to review the employer account.
  5. If the page still looks stuck after the reset time, refresh and try once.

Good practice​

Use AI requests when you are ready to review the result. For large profile or role changes, finish your edits first, then run the AI action once.

Still stuck?​

Contact support@rolesage.com with the feature name, account type, and exact message shown.