Resume parsed incorrectly
Symptom
RoleSage created your Dynamic Profile, but some skills, dates, employers, education entries, or activities are wrong.
Why it happens
Resume import is a draft. The importer converts a document into structured profile sections, but unusual layouts, tables, multi-column resumes, acronyms, and short role descriptions can leave gaps or wrong guesses.
Fix steps
- Open Summary and correct the narrative first.
- Open Experience and fix employer names, role titles, start dates, and end dates.
- Open Skills and edit proficiency, years, and any wrong skill matches.
- Open Activities and keep the strongest real examples. Add STAR details where needed.
- Open Education and correct qualifications or certifications.
- Return to the dashboard. You should see Profile Strength and application guidance reflect the updated profile.
Missing employer names and student projects
Work experience is kept even when your resume does not name the employer. When the role or duties support a workplace type, the import can use a generic label such as Bicycle workshop (inferred). Otherwise it uses Employer not specified. Open Experience and replace the label with the correct employer name when you know it.
University, coursework, and other projects that are not tied to an employer belong under Personal Projects. A project title is not treated as a company name. Work done for an employer stays with that role, even when the employer name is missing.
If imported items are waiting for review
Select Review from the dashboard import review alert. Approve items that belong in your profile, edit items that are partly right, and discard items that are not useful.
Still stuck?
Contact support with the section that is wrong and a short explanation of the correction you expected.