Candidate profile shows less detail than expected
Symptom
An applicant profile shows less history, fewer details, or less evidence than you expected.
Why it happens
RoleSage is built around candidate-controlled profile evidence. Hirers see the information that is relevant and available for the application or sharing context. A candidate may not have completed every profile section, or some evidence may not be shared in the view you are using.
What to do
- Review the candidate summary and application-specific evidence first.
- Check whether the missing information is required for the hiring decision.
- Use screening questions or follow-up messages to ask for specific missing evidence.
- Avoid inferring that missing profile detail means the candidate lacks the skill or experience.
Privacy expectation
Do not ask support to expose private candidate data outside the product's sharing model. If the hiring decision requires additional information, ask the candidate to provide it.